Processing of Personal Data

1. Introduction

1.1. MB „Biodrogaspa.lt“ respects your privacy and strives for Customers and Visitors to be sure of it, therefore collects, stores, uses and discloses your personal data, including Personal Information provided by you using the Seller’s managed electronic trading platform (system), which operates in the online space and is available on the Internet at www.biodrogaspa.lt only as described in this Privacy Policy.

1.2. The Seller ensures the security and confidentiality of the Personal Information of Visitors and Customers provided using the means of the Website in accordance with the conditions set out in the Privacy Policy. The Privacy Policy is an integral part of the Rules, the purpose of which is to protect and defend the Personal Information of the Website’s Customers and Visitors from unauthorized use.
1.3. The seller is a controller of personal data registered in the State Register of Personal Data Controllers. Acting as the controller of personal data, the Seller has the right to process the Personal Data of Visitors and Customers, including but not limited to: e-commerce and direct marketing and other purposes, in accordance with this Privacy Policy and / or any other document of the Rules.
1.4. By submitting Personal Information through the Website, you acknowledge that you agree to the Privacy Policy and the Rules, as well as confirm that your Personal Information will be processed in accordance with the Privacy Policy. Please note that the Privacy Policy is binding on any person who visits the Website and / or, using the tools installed on it, acquires the Goods and otherwise uses the Website or any part thereof, as well as any services, tools or any other content of the Website. If you do not agree to this Privacy Policy, you may not use the Website and any services, tools available on the Website or any other content on the Website.

To inform Us about a breach of the Privacy Policy, if you have any questions, claims or if you need Our assistance in interpreting or applying the Privacy Policy, please contact us by email info@biodrogaspa.lt or by mail to Biodroga Spa salon, Šv. Stepono 5, 01138 Vilnius. We will respond to your inquiries received in writing within 30 (thirty) calendar days from the date of receipt of the inquiry.

2. Definitions

2.1. Personal data – Personal information about the Visitor and / or the Customer, who is a natural person. Personal data means any information relating to a natural person, a data subject whose identity is known or can be established directly or indirectly by means of personal data, one or more personal, physical, physiological, psychological, economic, cultural or social data. symptoms.

3. Anonymity and automatic processing of anonymous information

3.1. The tools installed on the website make it possible to use it anonymously, i. y. use it in such a way that only Anonymous information about you is collected on the Website. The Website can be used anonymously by both Visitors and Customers who are not logged in to their Account. You may use the Website anonymously until you decide otherwise or until you decide to perform actions on the Website that require the disclosure of your Personal Information (such as creating an Account or logging in to your Account, placing an Order for Goods (including placing an Order for Goods as a Guest), etc.).

3.2. The Website does not automatically collect any of your Personal Information. Please note that the Website automatically collects the following Anonymous data about you:
3.2.1. The Website may also collect information normally collected by system administrators: IP address, login platform and web browser, ISP and page address from which the Visitor and / or Customer who is not logged in to their Account came to the Website.

4. Collection and Use

4.1. When the Customer logs in to his Account, the Seller collects and stores Personal Information that identifies the Customer. In this case, the following Personal Information about you may be collected and stored:
4.1.1. name, email address, postal address, telephone number, other contact information and any other information provided in your Account;
4.1.2. when the Customer wishes to receive an Invoice for the purchased Goods, for the purposes of issuing and accepting Invoices – financial information that you provide when purchasing the Goods;
4.1.3. information about your actions that you as a Customer perform on the Website (including the history of purchase of Goods);
4.1.4. additional information from you or about you that is not specifically described in this document (for example, information related to your contact with the Seller);

4.1.5. other information you provide on the Website, including the choice to receive Seller promotional offers or not, as defined in the Advertising and Online Survey section of the Privacy Policy.
4.2. The main purpose of collecting your Personal Information is to ensure that the operations on the Website and the purchase of the Goods are carried out smoothly and without interruption, and that all operations are secure, efficient and individually tailored. You agree and acknowledge that Seller has the right to use Your Personal Information, including that set forth in Section 4.1 of the Privacy Policy, for the following purposes:

4.2.1. administering Client Accounts;

4.2.2. executing orders for Goods, selling and delivering Goods to the Customer and ensuring access to the services and information offered on the Website;

4.2.3. improving the Website to suit your needs, i. y. adapting, evaluating and improving i) execution of purchase and sale transactions of Goods using the means of the Website; ii) Website Services; iii) the content of the Website; and / or advertising;
4.2.4. handling complaints;
4.2.5. informing you about the Seller’s Goods.
4.3. The provision of personal information referred to in Clause 4.1 of the Privacy Policy and consent to its processing is voluntary, but necessary for your proper and full use of the Website, including the Seller’s ability to properly fulfill your orders for Goods.

4.4. The Seller keeps data about your Goods orders. As Customers, you can obtain all information about the Goods orders submitted to the Seller by logging in to your Account. Using the tools installed in your Account, you can view your Product Orders and change your contact information. You must store your access data to the Account and not disclose it to third parties in accordance with the requirements and procedures set forth in the Rules.
4.5. The information collected by the Seller when you register and / or participate in surveys is also used to improve the services of the Website, to meet the needs and preferences of the Customers, including the use of information in direct marketing in relation to the Website services provided to you.
4.6. In accordance with the Privacy Policy, the Seller also has the right to use your Personal Information for its internal purposes, including contacting you by e-mail, to inform about the Goods, website updates and provide information related to e-commerce transactions you make on the Website, etc.

5. Advertising and online surveys

5.1. The Seller does not provide third parties with access to your Personal Information, nor does it sell any information about you to any third parties without your express consent.

5.2. By filling in the provided registration form, we will send you the Seller’s commercial / advertising information – newsletters and other – to the contact e-mail address and / or telephone number provided by you. With your consent, we will send such information (eg newsletters) to you via SMS and / or your email address. The commercial / promotional information sent by the Seller is not necessary for the execution of orders for Goods and may be canceled at any time.

5.3. In any case, you may not refuse to receive from the Seller administrative information related to the purchase of the Goods, the services provided by the Seller or the Website (including the Rules), unless the Account is canceled. In addition, you may not refuse notices sent by the Seller containing legal information related to the purchase of the Goods and / or use of the Website.

6. Disclosure of information

6.1. Seller has the right to disclose your Personal Information when required by applicable law, as well as in the exercise of lawful and reasonable, i. y. in compliance with legal requirements, Seller’s policies and regulations, such as in response to complaints or other complaints received that infringe the rights or legitimate interests of third parties or to protect others, their legitimate interests or property.
6.2. You agree and acknowledge that the Seller will provide your Personal Information:
6.2.1. For the Seller’s partners – third parties, which the Seller, when ordering the Goods or providing other services to you, use as service providers for Third Party services (partners providing Delivery of goods, collection of payments, other services ordered by the Customer, as well as Seller’s partners providing Website support and ( ar) maintenance, other services that help the Seller to develop activities or perform other operations on the Website);

6.2.2. to other third parties when you make a relevant request to provide your Personal Information (or to third parties who are expressly notified to you in another way and the provision of information is agreed upon using a specific service);
6.2.3. law enforcement authorities in accordance with the procedure provided for in the legal acts of the Republic of Lithuania and if it is necessary to prevent criminal acts or to investigate them;

6.2.4. structural divisions of the Seller or related companies;
6.2.5. to other business entities in the event that the Seller merges with another legal entity, if the Seller acquires another legal entity or the Seller acquires another legal entity, as well as in cases where the Website or assets related to the Website are transferred.

6.3. In the cases specified in clause 6.2 of this Privacy Policy, the Seller will transfer the minimum amount of Your Personal Information. Without your express consent (prior or separate), Seller will not sell, rent or further distribute your Personal Information to third parties except as necessary to comply with the provisions of this Privacy Policy, or Seller will be legally obliged to do so.
6.4. The data and information provided by the Customer are known only to the Customer, the Seller and the Seller’s partners, who must maintain the confidentiality of this data and for whose actions the Seller is responsible. The Seller warrants that until the Customer publishes comments or other content on the Website that is visible to other persons using the Website, together with the data that will be provided in such a case, the Seller will not disclose the data and information provided by the Customer to anyone unless requested or required by the entities. , in accordance with the applicable legislation, entitled to receive such information from the Seller.

7. Customer rights and obligations related to the processing of their Personal Information on the Website

7.1. When registering as a Customer, i.e. when opening (creating) an Account on the Website, you will be asked to provide Personal Information.
7.2. After becoming a Customer, you can log in to your Account and independently manage the Personal Information provided in your registration form, change the data provided therein, update or delete this data. If, in your opinion, this decision is insufficient, you have the right to contact the Seller. Privacy Policy You have the right to require the Seller to provide you with all information about your data processed by the Seller. Customers also have the right to request changes, additions, updates or deletions of such data and to correct errors. Customers also have the opportunity to object to the processing of Personal Information for direct marketing purposes. To exercise this right, please contact us by e-mail address: info@biodrogaspa.lt or in the manner specified in clause 1.5. Seller will not change your Personal Information manually. Therefore, you understand and undertake to update your Personal Information immediately if it changes or is inaccurate.

7.3. Your password is the key to logging in to your Account. Use unique numbers, letters, and special characters when creating your password, and don’t share your Account password with anyone. You can change and update your data at any time by logging in to your account. If you have forgotten your login password or are having other problems logging in, please contact us by email address: info@biodrogaspa.lt.
7.4. If you disclose your password or any other Account information to others, you will be responsible for all and any actions taken using your Account, unless proven otherwise. If you lose your password, you will no longer be able to control the actions taken on your Personal Information, and obligations may be assumed on your behalf for which you will be responsible. Therefore, if you suspect that your password may be used by anyone else, you should immediately notify the Seller, using the contact details provided in the Privacy Policy. Your password is the key to logging in to your Account. Use unique numbers, letters, and special characters when creating your password, and don’t share your Account password with anyone. You can change and update your data at any time by logging in to your account. If you have forgotten your login password or are having other problems logging in, please contact us by e-mail address: info@biodrogaspa.lt or other contacts specified in the Rules and change your password, which is used to log in to the Account.
7.5. Please note that if you connect to the Website from a shared computer or computer in an Internet café, certain information about you may be visible to others who will use the computer after you. If you share your computer with other people, always sign out of your account when you finish using it. This is necessary even when you leave the computer for only a moment. This will prevent unauthorized persons from seeing, using or altering Customer information or data.